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“I love the staff at Element! They have been great to work with. There is a notary there so that is helpful. Sometimes you can even get a free tshirt or buy one for a small price. They even do popcorn days. Thank you Element with helping me navigate loans & accounts over the past year.”
“My father has been going there for many years, because of that I also have banked with themAnd have even had a vehicle loan with them. They are the nicest, most polite people I have ever met. With their positive attitudes and the knowledge they have i more than recommend everyone to bank with Kemba.. I guarentee if you start banking there you and your family will for many years.”
9AM - 4PM
304 10th St, Dunbar
Banks
“City National Bank is one of the best. They've helped me navigate fraudulent charges, when I needed a new debit card they made sure I received it in a timely manner. The employees there are kind & thoughtful. Love this bank!”
“I absolutely love City national bank. I went through a period where I switched jobs and something went wrong with my paycheck, my account was then in the negative. They charged me a small fee to pay off the bills that automatically came out. I also received a letter in the mail asking me to make a deposit immediately. I was so scared as all my bills were due along with this negative balance. I called the customer service number and they were amazing telling me my options of how I could pay back my negative balance in payments rather than all at once. I appreciate city national and the work that they do!”
“Been banking here for 25 years. They are beyond any doubt the best experience I have ever had with any financial institution! I would give them 10 stars!! 5 just isn't enough”
“Hands down the Best Credit Union especially for small business. They helped guide me thru the pandemic with ease and timeliness. I had been banking with another bank for over 20 years and they told me they could do nothing for me. WV Credit Union called me to offer assistance. Amazing employees that go above and beyond! Can not say enough wonderful things about this credit union. Your money is safe here as well compared to public banks.”
9AM - 4PM
560 4th St, St Albans
Banks
“I love having my business account with City. Their mobile app is easy to navigate, and everything about your account is transparent and laid out to you in a way that's easily understood.They are willing to work with you in dealing with fraudulent issues that may arise and are eager to assist in a number of ways. The employees at the drive-thru are consistent in their work and exemplary in their customer service.I would highly recommend this bank to anyone in the Kanawha Valley. You won't be disappointed.The atm cash/check deposit option is a dream come true for those of us who work during the evening hours.All-around A+ service!!”
9AM - 4PM
4650 1st Ave, Nitro
Banks
“I needed a new card, I got it within minutes and activated it with ease the same day. I was worried I would have to wait and was reassured in a confident manner, which was very kind.”
9AM - 5PM
142 Main St, Poca
Banks
“Best bank around! They’ve deposited so much money for me. It took a while but I finally even earned a free popsicle!! Ask for Chris in there.. he’s the man”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“Poca Valley truly feels like you’re working with local. Easy to connect customer service through their call center, or branches; met with local voices and people. One very underrated feature is their unique hours with service of extended hours on Fridays and Saturdays for in-person service, for those that have issues making the traditional 9-4 banking hours. The new & improved app also makes it simplistic & easy to manage all business, loans, accounts, etc. Ultimately, they want to work with local businesses and people & you’ll find they will go the extra mile. If you’re someone that uses or needs loan, via auto/mortgage/etc, PV also generally credits better rates when you have multiple accounts there. Had nothing but exceptional service, for years! Definitely look to PV!”
“I banked with United just out of high school and they were awesome. Work transferred me outside their out of the service area After 30 years I came back to my hometown area and back to United Bank So glad to be back home with a bank that still treats you with the hometown feel.”
9AM - 5PM
505 D St, South Charleston
Banks
“After being with a different bank for over 15 years I moved to Chase and came to this location where I met Jamiah a consumate professional. He is responsive, efficient and so knowledgeable. He has walked me through so many processes from setting up my accounts to fielding multiple questions and always with you incredible patience. It's a joy to do business here because of Jamiah.”
“One of the best locations I've ever dealt with. They have some of the nicest ladies there!! I go out of my way most of the time and pass up several city national banks because of how much I like this one. Thank you for all your hard work”
9AM - 4PM
1905 1st Ave, Nitro
Banks
“Came in on Saturday morning 9/28/24. The lady was the nicest person with the best personality that I've met in a very long time. Sorry, I didn't get a name, but I'm sure y'all know who it is.”
“I love this bank I have been here for almost 30 some years people have always been very friendly and helpful love coming to the South Charleston location southridge as good but it's a busy place but South Charleston is the best place to do your banking”
9AM - 5PM
520 6th Ave, St Albans
Banks
“If you ever need a new bank account and you owe banks go to BB&T. I owe like 3 banks from were I was younger and every other bank won’t let me open a account because I owe money to other banks but I went to BB&T and I didn’t have a problem.”
“The only reason I give them 4 Stars is for Yvonne. She is the best! If it wasn’t for her helpfulness and ability to relate to people, I would of left along time ago.”
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“These are probably some of the kindest people I’ve had the pleasure of knowing. The salon next to this store banks with Woodforest & we have never had a single unpleasant interaction with any of them. They’re accommodating & always have the best customer service. The best place hands down to bank with in this area!!”