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“I have been with cricket for 10 plus years now and I am very happy with everything if I have any concerns they fix everything and I have had no issues I will continue to be a loyal customer. the store is clean and well stocked, the staff is courteous and polite and professional,they have a great verity of products to choose from and then really do work with you I have been many places and I have only found one Dead spot and that's just for 2 second's and that's saying a lot the coverage is amazing*****.”
8AM - 10PM
30 RHL Blvd, South Charleston
Electronics
“Today Sunday June 16, 2024 I had a very good visit. My reason for visit was to return a phone I had bought online. ( it wasnt scanned before shipment & carrier said it was
activated & added service plan. It WAS NOT unlocked because ONLY VERIZON not totalbyverizon could unlock it. ). My money was refunded & I was sent back to purchase new phone. I found the one I ordered but asked cashier to add plan from returned phone. That is when she informed me it could NOT be unlocked through any carrier but Verizon!! I had no idea ( the front of the box had Total by Verizon in big letters.) Thank you to the young lady at the Tech cell phone department for stopping me from buying another phone I couldn't use with my service plan & telling me to carefully research phones from other stores to assure I got one that worked with my carrier! I didn't catch her name but she wa small, doing dark haired & slender. It was at 3:00 in the afternoon. She deserves kudos for easily explaining the otherwise confusing information on the website
& packaging that the phone came in. Beware other shoppers! Thanks again to the clerks in the Electronics Dept in.”
10AM - 8PM
39 RHL Blvd, Charleston
Electronics
“Xavier helped me tremendously today. I went in to buy a laptop, and he showed me multiple options and offered exceptional knowledge. He would make a great team lead! Thank you so much Xavier!”
“The staff is pretty friendly and quick just dont call customer service if you are having problems with your phone or home internet! They will tell you the same thing every time. There's always work being done to the towers.”
“Decent food (wings are always burnt though lol) restroom is okay, i’ve used far worse. Stop off here almost every time on my way to Charleston gas prices are average for the area. Ah if you haven’t though you gotta try the blueberry almonds. This is the only place i can find ‘em”
“The employees are always friendly and the store is always stocked with everything you would expect to find at a small gas station. They also have fresh, hot, and ready food that's actually really good. I recommend the breakfast pizza. Very very good.”
“The pharmacy was extremely helpful and informative. Seen I was charged for the wrong brand of test strips for my insurance to pay for the medicine I was prescribed,fixed it where I could get not only the strips but the monitor as well . I didn't catch her name but she will be doing some traveling to different stores and will be working at a nearby Walgreens in January. She was very patient with me and realized I was very emotional about my new life of being diabetic. She is exactly what customer service represents and was a delight to work. Thank you”
“Great place to grab gasoline & a snack! Close to shopping on the corridors new ramp near Target. Interstate ramp is super close as well. Clean and you feel safe. Kind staff as well”
“Best experience, fast, multitasker & nice. Andrew. D is awesome ? he went above and beyond to help me. This guy took pride in his job and he is over qualified. Thanks to Andrew for making this process buying new phone and keeping my number and doing it all for me in hour. I would recommend Andrew to anyone buying phones and transferring your old phone and number, well for anything that has to do with phones and etc.”
Open 24 hours
301 W Main St, St Albans
Electronics
“Super friendly staff and very helpful. The lady is always working hard to keep the store clean for her customers! She’s my fave person there and she’s always on the ball with everything. That store would fall apart in no time if it wasn’t for her!!”
“If you shop this store ask for Summer. She is a very knowledgeable sales lady and she takes the time to explain everything to you. She is excellent! She didn’t receive commission on my sale and she still took time to explain everything and helped me with my phone. To me that’s excellent service! It wasn’t about commission it was about the customer. That doesn’t happen often in retail these days. If you want great service ask for Summer.”
“David and Kianna were the ones that helped me get a new phone after i broke mine, and they were very helpful. Very polite and professional. They also got my phone ordered and i was out the door all within 15 minutes. Highly recommend this location over ANY other one in this area . i had a bad experience at other locations , i was almost ready to switch providers but they single handedly changed my mind”
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“Me and my brother went in here I found more pokemon toys and cards than a lot of other shops a good slection of star wars action figures and various video games .”