“I'd had an issue with the charger port on my phone for a while which was getting worse, and was sure I was going to have to replace it. I took it to Unplugged; they gave me a couple of options, and suggested trying the less expensive one of cleaning the port first. That took care of it and it's working with no problem! I was in and out in no time! The guys were great and provided excellent customer service at a great price! Very pleased!”
“Went in yesterday to get my wife a new Apple Watch after hers was damaged in a car crash last week. Randi was very helpful, made the process extremely smooth, and even helped us save a bit of money on our bill by reviewing the account. I would recommend this location!! Thanks Randi!”
“Ron was super kind and helpful. He helped me transfer my phone sim to my replacement device! I recommend going to ATT in Saint Albans. No wait and great service!”
“There was this sweet young lady that helped me with my transaction and not only was she friendly, but she was also quick. She took care of me and 2 other customers simultaneously. I was very impressed. ?”
“Highly recommend this location. Very fast and friendly. Kennedy helped me with my phone bill and was super nice and had a good attitude. If you have any phone needs I would go here.”
“I recently went to AT&T at 10 o’clock to get a phone upgrade. It was busy and I did not have an appointment. However, the staff did their best to accommodate customers, and they were very patient and emotionally sensitive and supportive to helping a variety of people work through general technology challenges. The staff conducted more general technology therapy than they did actually servicing phone plans, but that’s where they excel. All of the staff were extremely patient and thoughtful. Six stars keep up the great work.”
“I went to the phone store to order a 17 pro max on the first day they could be ordered. Anthony ordered it for me. I went back to the store a week later and Anthony kindly told me the phones had not been delivered yet. He was so sweet I didn't even get frustrated. When the phone came in, Rahkeijah gave it to me and transferred my data. I was concerned about losing data and photographs but she was so professional and obviously competent, I no longer worried about losing important data. I didn't have time for her to clear my old phone so I finally came in today. Rahkeijah cleared my old phone. She had to go through many steps. Of course, I didn't know my Apple ID or password. She was so incredibly patient. Anthony was available when he didn't have customers and contributed to our conversation. He actually remembered, from our conversation in September that I was taking a photography class. Rahkeijah was not only competent she was friendly and acted as if she had nothing to do but to help me. She made me feel welcomed and I enjoyed spending time at the store. Anthony added to a very pleasant experience. They are both very impressive .”