The AT&T Store in Elkins offers phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid and unlimited options with 5G service. The staff is consistently described as very friendly, knowledgeable, patient, and helpful, with customers noting they receive good customer service and are attended to without long waits. They are praised for being attentive, sufficiently polite, and for expertly guiding customers through procurement and configuration. While one reviewer noted not being greeted immediately, they still left with everything they needed after receiving good service.
The best experience I have ever had in a mobile shop at&t is fast and they know there business
September 2026
While completing the prior survey, I accidentally rated Casey Elza as very dissatisfied. That was a mistake. I have ALWAYS enjoyed any interaction with Casey. He is always very helpful and professional.
August 2026
Casey was awesome. He was very helpful, informative, and kind. He was very fast and efficient. I switched my plan from T-Mobile to AT&T and I had a really nice experience. Would definitely recommend Casey if you need anything!
