-
October 2023 by Amanda
Went for an inspection sticker. They took my car into the garage and shut the door. They then came back out and said my control arm was almost rusted through and needed replaced along with my brakes and roters. Also my plate lights were out. Gave me an $800 estimate to have them fix. My dad checked it and there's nothing wrong with the control arms or the knuckles. No rust. My roters are fine and so are my brakes. We replaced the bulbs on the tag light. Took it to another local garage and they said the same- nothing wrong with it. They gave me an inspection sticker. I feel likeElk River Auto thought they could take advantage of me needing a sticker and being a woman.Underhanded and shady attempt to fraud me out of $800 in repairs that weren't even needed.
-
October 2023 by Egsa Tech
Great to work with, and had me on the road in no time. Quality work!
-
September 2023 by Rhonda Jones
Great friendly people
-
February 2023 by Miranda Palladino
These folks were absolutely amazing. Me and my friend unexpectedly broke down on the interstate on a roadtrip and weren’t familiar with the area at all. They got recommended to us from another shop we called, got us in right away, told us about a hotel to stay at, gave us the number to a close towing company and diagnosed the car first thing the next morning. Didn’t take them long to figure out the problem either. Very friendly, welcoming and great at what they do. Highly recommend trusting them with your vehicle needs, can’t thank them enough
-
January 2023 by Pauline Hall
While the receptionist was really friendly, the guy that was supposed to do my inspection wasn't professional. He didn't even check anything he heard the loud exhaust and wouldn't pass it- and said it needed exhaust work. I took it to another garage the following day and it passed - it just had a loud muffler on it and was supposed to sound that way. When we called back to tell them we were cursed and hung up on. I do not recommend!!!
-
December 2022 by alex cain
Best shop around I live in clarksburg and work in Charleston often, anytime I come down here and have any vehicle issues they get me in asap and have fair prices and do awesome work.
-
October 2022 by Debbie M.
Very dishonest people will not stand by the work done and they use vehicle parts only from the garage owners parts store above the garage that's overpriced they will tell you need parts put on you don't need
-
May 2022 by Mary Ann Oates
Other than the service chg on my $1050. Repair I am MOST satisfied...but I will pay closer attention if it was posted next time..
-
May 2022 by Richard Clark
Great place to resolve automotive issues. Friendly and knowledgeable staff.
-
March 2022 by nick haskins
Very great company to go through for your mechanical needs employees are very knowledgeable and nice there and will help you as much as they possibly can I've been going here for 4 years and would recommend to any to go there
-
December 2021 by Matthew Davis
Got an alignment done after replacing tie rods, etc... Was able to schedule me first thing in the morning the next day. I'm on night shift so it worked great. In and out in 30 minutes. Receptionist was very polite. Steering wheel is straight with no wander, tech must've been competent. Will make a return visit at some point.
-
October 2021 by Ed D.
Pros. 1. Honest mechanics 2. Reasonable prices 3. They do great work 4. Understandable explanation of what happened 5. Advice on how to keep your vehicle in top running condition 6. Mechanics who listen to your concerns 7. They call you back to let you know what happened and what parts are needed to be replaced and the price for them and the work. 8 They let you drop off your vehicle on a Friday afternoon and they will keep it safe to until it's repaired and you pick it up. 9. Very friendly people working there. 10. Extremely helpful Cons 1. Need a spot for heavy trucks 15k lbs and up so that they can work on them as well
-
September 2021 by Forrest H.
I have known Gary for years. I have received nothing but great service at a reasonable price. I would recommend his business to anyone who is looking for quality work at a reasonable price. When I ask for a call concerning what they found, or pricing they have always called me back. When making appointments I am always told several times I can bring in the vehicle, and always asked which car it is. Receptionist is always polite and helpful. A great place for great service.
-
August 2021 by Donna Alford
They are good to get you in and they treat you like family
-
July 2021 by Angela Higginbotham
super friendly, ready to help, on time, always share options and can always fit you in. love my new car care home!
