Goodwill is a unique shopping destination that offers a great selection of items at good prices. Customers appreciate the hardworking and friendly staff who are constantly organizing the store. Many have had positive experiences, describing the atmosphere as welcoming and even joyful. However, some customers have expressed disappointment about the removal of fitting rooms, which makes it difficult to try on clothes before purchasing. They also noted issues with the checkout process, stating that it can be very slow, causing long lines. While the store has a five-day return policy for items with tags intact, customers have mentioned challenges when trying to reach the store by phone. Overall, Goodwill is a place where shoppers can find bargains but may also experience some operational hiccups.
Great selection, hardworking and friendly staff constantly organizing items, good prices. No changing rooms is a negative but they have a 5 day return policy for items with tags intact and receipt. Staff went out of their way to be helpful and at the end of the day, the quality of staff really made a big difference.
October 2022
I love Goodwill they always have a good selection of items and friendly staff
June 2021
Always a variety of clothing a little bit of everything
