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“Big I always love to shop at Big lots lots I'm sorry they're going out of business that's about the only store we have in Charleston West Virginia we have one in kanawha City and one on the west side of Charleston West Virginia”
“I love MY Local Dollar General! The cashiers& other workers are courteous & helpful! There's a constant battle w the theives & sleeze for the workers to deal with! They handle each situation accordingly, to maintain a safe & welcoming store atmosphere!”
“I just realized that going later in the evening wasnt as I expected. Items were reorganized,back in the places they should be,nice and neat l,easy to find and guess what? I didn't have to deal with the wait of that long check out line”
“Enjoy shopping at this store.Convenient to get on and off Route 60.Friendly staff.It is annoying to not be able to look or reach certain things, due to the area being blocked by carts/dollies and other storage things, where whomever is responsible for stocking the shelves has pulled an Elvis and left the building.Am appreciative of DG, because going to wal-marts are impractical to me...with their football field-soze parking lots, people riding around on the motorized carts that can't drive them, and to just get a gallon of milk, you have to walk through the warehouse-sized store.”
“Sometimes A 3 star when big line and old people have to wait because of just one cashier! And supervisor or manger can't or won't help get customers! In a line once with 10 people! Didn't think I could stand up! It was bad! Owners fault!”
“I think most everyone have their own personal ideas about the Dollar Tree and the price increase. I will say that if it's any contribution, they have added a lot of new items.”
“The employees were great as usual. Warm and friendly and willing to talk to their customers even tho they were extremely busy changing things around for holidays and restocking shelves. I'd rather go to the Chesapeake Dollar General than any other.”
“The whole entire evening staff go above and beyond every time i'm there. (Sometimes daily) They make sure their customers have what they need, and are always friendly and super polite. I've not seen one of them not be helpful if given the chance. Truly a great store all around with a great crew. Should be used as an example to other Dollar Generals as to what great customer service is. Could also set an example for perfect standards, setting some of the highest bars for cleanliness, organization, and fully stocked and rotated inventory a store could achieve. Im thankful our town has the crew and store we do. We all appreciate it consistently.”
“Great staff always friendly and eager to help. Exceptionally clean store organized and well stocked. The Manager is top notch! The evening staff work hard and go out of their way to provide great assistance! Love this store!!”
“The staff is always friendly. The store does need more employees, therefore, more hours as it seems that upper management must feel that my time is theirs to waste as often the registerr is not manned at all times. They expect them to be in the back stocking shelves and have to run back and forth doing 2 or three jobs at once. Why make people stand in line to hand you money?”
“Not crowded, everything in its place making it easy for me to get what I needed. I visited this store once or twice a week and I can't say anything negative however the reason I gave 4 stars instead of 5 is bc of the rude dude that came to work there mid summer maybe? He went out of his way to let customers know he was way too busy to be bothered.... Don't remember his name but certainly remember his zero customer service skills!”
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“This place carries name brand products that locals would normally have to go to Walmart to get and for the most part the store is clean and well organized. The only thing that needs improvement is the customer service. A lot of the employees are doing their jobs perfectly but there are a few that I’m sure the store has had complaints on before that have very poor customer service and attitude while providing this subpar service. It would be nice if the upper management would deal with said bad eggs because without those few I would give this store a 5 star rating.”