Ace Hardware in Grafton is a well-organized and friendly neighborhood store that is part of a global chain of over 5,000 locally owned locations. Customers appreciate the helpful staff who are always willing to assist, whether by providing detailed explanations about products or by helping to find specific items. The store offers a variety of products, including tools, lumber, paint, and home decor, with a notable display of stone West Virginia decorations. Customers often find what they need in stock, such as pocket hole jigs, and appreciate the ability to order items if not available immediately, either through the store or via the app for home or store delivery. The store is praised for its cleanliness, organized aisles, and clear signage, making shopping easy and efficient. Despite some comments about prices being a bit high, many customers find the convenience and quality service worth it. The staff's friendliness and willingness to help, along with a good selection of products, make it a favorite for weekly shopping and DIY projects. Overall, Ace Hardware in Grafton is seen as a helpful, well-stocked, and welcoming store that caters to the needs of the local community.
