Auto Repair in Grafton, WV

“Phil goes above and beyond for his customers. If I stop in with an emergency issue, he figures out how to squeeze me in as quickly as possible to keep my family safe. He's always understaffed and always completely loaded down with vehicles to fix but he finds time to help everyone that he can.”

“They take great care of our Toyota. A neighboring dealership didn't want to deal with it and All About Auto took care of it and made things right. Honest and fast working.”

“Look no further! Jeff Thorn and his crew are not only incredible hard working people but their repair work is outstanding! Thorn's Body Shop kept me updated on all my information, was easy to work with, and once my car went into the shop they had it done in a timely manner. My pretty 2024 Mitsubishi Outlander looked like nothing ever happened. You may have to wait a while but it's worth it!! I am so thankful for all they've done! Highly recommend to anyone.”

“Very knowledgeable staff, great customer service and if they don't have what you need they can get it quickly. Definitely better than dealing with big auto parts stores where they have no clue what they are talking about.”

“Quick efficient state inspection. They adequately checked everything on the car. I was able to stay in my car the whole time while they preformed the inspection. Mechanic was polite and very efficient at the job. The price was great! I am very pleased with the job and getting my state inspection sticker.”

“Andrew Waters was and is a great salesman. He cares about his clients and this speaks volumes to him as a person and salesman. We need more salesman like him in the business. His heart is in the right place. Very easy process. No hassle and straightforward salesman and dealership. This is my second time buying a used car from Toothman. Bought a 2010 AS IS Ford edge and love it. When I was ready for a third row went back to my new dealership. The car market is crazy but I did my homework and knew what I was getting with a 2019 Ford Explorer Platinum. While there were some issues discovered within the first 30 days, Toothman Ford has stepped up and are taking care of the issues. Remember you have to bring things up and not be disrespectful or cuss at the salesmen or service people. Things can happen. We don't want it to but that is life. When buying a used vehicle things can happen over time its part of ownership. If you have a major issue within the first 30 days that means something was missed. This is were a dealership can shine or fall flat on their face. Toothman has stepped up and are working to resolve the issues and thoroughly make sure all issues are fixed. I would not hesitate to buy another vehicle from them. I was able to pick up my Explorer today after all the repairs were completed. I did notice a difference in how it drove. While the mismatched tires weren't resolved the major things were. Only issue I would bring to the attention of management is that one of the Service Writers made it a point to state a few times the cost the dealership spent to fix my explorer. It needed either fixed or the loan recalled if there was no profit over the safety issues. The sales team is great but the Service could use some customer service and communication skills for sure. I've worked customer service and have worked as a service writer so I know it better to be kind and honest in the repair business. I even work on my own vehicles once out of warranty except for non warranty items. That's why my 2010 ford edge is still going strong I bought from here.”