Internet Service Providers near Hurricane, WV

“I came in with my phone acting like it was full of storage. Drake took the time to go through my phone, clean out all the bad apps, and we also had some good conversation. My phone is now good as new and I can’t recommend working with Drake enough. If you aren’t a Verizon customer you are missing out on the best customer service experience possible. 5 star experience for sure, it’s a breath of fresh air.”

“T-Mobile was the best service I ever had when I had antello's Verizon. Sucks t-Mobile is better in frontier so I know the very best internet company for phone service. For other mucation, it will be T-Mobile. I will stay with this service until I die. Have a good day.”

“So so so helpful was this store. I had called the help center about a half dozen times and spent hours of my life I will never get back with no resolution to the problem. English was not their first language and I had a hard time understanding them. Some were even a bit patronizing not remembering that I am the customer. I had little hope that my time spent at this Optimum store would be fruitful and I would walk away with any satisfaction. As I walked into the store I was greeted with a smile and a friendly hello and asked how she could help me. After listening to my situation she got it done. All resolved! Done, over, finished. No need to come back, no need to call again. The time spent coming to this store was worth it. I even left feeling good, feeling like the people at this store cared about their customers and that they valued their customers time. This was such a good experience that I actually filled one of these reviews and made it long and wordy as hell like I have nothing better to do with my life. Thank you to this store for making me feel like I was a human instead of a number.OPTIMUM: Outsourcing your customer assistance to the lowest bidder may save you money in the short term but it could cost a lot of business in the long term. The customer service I am looking for is at this store. Learn from them and give them a big raise.”