Verizon at 539 State Route 34 offers a friendly and helpful in-person experience for wireless customers. The store’s staff, including Whitney, Drake, and Donovan, are known for their excellent service. Customers often visit for help with upgrading phones, transferring lines, or fixing phone settings. Whitney is especially praised for her knowledge in troubleshooting issues like software updates, navigation settings, and data transfers. She also assists with connecting devices via Bluetooth and adjusting phone settings to improve the user experience. Drake helped a customer transfer four lines from T-Mobile and provided a great deal, earning high recommendations. Donovan specializes in helping customers avoid spam calls and set up voicemail, adding extra value with his advice. Customers appreciate the store’s ability to resolve technical problems and assist with new device setups, making the Verizon store a reliable place to get personalized help. Whether upgrading a device, fixing software, or learning new features, the staff’s friendly attitude and expertise ensure a positive experience. The store also offers accessories, Verizon services, and current promotions, making it a convenient location for wireless needs.
I highly recommend working Drake Schoolcraft at the Teays Valley Verizon store. He is friendly, very knowledgeable, and willing to go above and beyond for his customers. He really made switching to Verizon hassle free for me.
June 2026
Drake was great at helping me solve several account issues. He was polite, professional, and went above and beyond to assist me. He even offered to help me on his own time. I highly recommend verizon to anyone looking to switch service providers.
June 2026
Drake Schoolcraft has been a great resource getting my service moved to Verizon. Although we have had a few bumps in road getting there, he never gives up. He worked with me to get the very best pricing and came in on his day off the help resolve an issue. All is good and I would highly recommend switching to Verizon.
