U. S. Cellular is a business that connects millions of people, businesses, and government operations through its award-winning network. The company offers a range of products including the latest smartphones and accessories, high-speed internet, and connected home solutions. Customers can visit the Lewisburg store to explore special offers and receive personalized assistance. Many reviews highlight the company's commitment to providing exceptional service from real humans, with staff members like Lindsey and Makayla praised for their helpfulness, kindness, and effort to accommodate customers’ needs. One customer appreciated Lindsey for going above and beyond to resolve a transfer issue, even when close to closing time. Another was very satisfied with Makayla’s excellent service, noting her professionalism and friendliness during a recent visit. However, there are some concerns about delays and communication issues, such as a delayed phone replacement that took longer than expected without explanation. Overall, U. S. Cellular aims to improve customer experience while maintaining strong customer service.
I was having trouble getting transferred from another carrier and Lindsey went above and beyond to help me get the situation sorted. I appreciate that she accommodated me coming in not too long before closing.
August 2023
Makayla d. Was my rep today Working with her Was a really great experience it was absolutely amazing in and out I even added a line today extremely satisfied with her work ethic and kindness
March 2019
Fast, curtious and well explained. What a great place to get my new cellphone,accessories and service and all with a smile. I would recommend them to anyone looking for a cellphone services
