Enterprise Rent-A-Car
Car RentalHours:
901 North Queen Street, Martinsburg WV 25401 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car in Martinsburg provides a clean and sanitized vehicle rental experience with a low-touch process. The staff is friendly, helpful, and courteous, often going above and beyond to assist customers. Many reviews highlight the professionalism of employees, including managers and new team members, who are patient, knowledgeable, and eager to help with any situation. Customers appreciate the smooth and easy rental, pickup, and drop-off processes, as well as the flexibility to switch vehicles when needed. The company’s communication is strong, with some customers receiving timely emails about insurance and rental updates. Vehicles are consistently described as clean and comfortable, making the overall experience positive. Customers also note the staff's willingness to assist with special requests and their ability to handle situations efficiently. Overall, Enterprise Rent-A-Car in Martinsburg is highly recommended for its friendly service, clean vehicles, and seamless rental process, ensuring a satisfying experience for all customers.
Most Recent Reviews
August 2026
Everything went great, the only reason for the four and not a five-star is the car had a terrible urine smell. But I don't blame the company because it was clean . who knows what the people before did to it
June 2026
Very nice staff, very accommodating. The best Enterprise i have rented from
June 2026
Martinsburg enterprise has an excellent customer service. Everytime I rent a car up there the staff makes it so easy. I definitely recommend it.
More Comments(227)
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