Rent-A-Center provides furniture and appliances for the home. The store is clean and inviting, and customers do not feel pressured. Employees are professional, helpful, and answer questions. They are quick to order items not in stock and provide fast delivery. If there is any issue with furniture or appliances, they work to make it right quickly. While most experiences are positive, with highly recommended service, there can sometimes be billing or account discrepancies. Overall, many customers report great experiences and look forward to returning.
Very happy with the handling of my order and the delivery process.
February 2026
Celia Gonzalez, the assistant store manager at the Old Courthouse Square location in Martinsburg, West Virginia, was EXCELLENT! She explained everything clearly and was super helpful. I literally hugged her and told her how sweet she is! She deserves to be recognized! 💗
June 2024
The people are so nice and so kind. They treat you like family and they give the best deals!
