The UPS Store #2468 in Martinsburg is a friendly and helpful local business offering a range of services including packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the staff’s professionalism and kindness, noting that the team is always fast and willing to go the extra mile. The store features a convenient self-serve option that customers find very useful. Many reviews highlight the excellent customer service provided by employees, especially mentioning a staff member named Rachel, who is praised for her positive attitude and helpfulness, especially with Amazon returns. The staff’s friendly nature often makes customers feel comfortable, and small touches like offering candies add to their positive experience. Customers also value the store’s ability to handle large orders and unusual packing needs efficiently. Overall, the store is seen as a hidden gem in the area, consistently delivering great service and making visits pleasant. Located on Route 11 across from Old Courthouse Square, this locally owned and operated store aims to serve the community with professionalism and care.
Had the pleasure of meeting Jacque and Danny 2 hauling Buddies getting their work done while at Royal Farms....2 of the Good Guys... Keep on Trucking!!
April 2026
The people are professional and kind, it’s a quick in and out most of the time and the location is so convenient for my needs.
February 2026
Staff is friendly, but I love the new self drop-off for Amazon returns. It is fast and easy.
