The AT&T Store in Morgantown offers a wide range of products and services, including phones, tablets, smartwatches, and connected devices from popular brands. Customers can enjoy the flexibility of prepaid phone plans with no annual contract or credit check, as well as a variety of unlimited data plans for their text and data needs. The store's 5G service is available with all unlimited data plans at no extra cost. The staff at the AT&T Store in Morgantown are known for their exceptional customer service. Gabby, in particular, has been praised for her impressive knowledge, understanding, and professionalism in resolving customer issues. Customers have highlighted her ability to go above and beyond the minimum of customer service, solving problems and providing a positive experience. Similarly, Maddie and Logan have also been commended for their smooth and easy service, as well as their ability to troubleshoot and resolve complex issues. Customers have expressed their satisfaction with the overall customer service at this AT&T location, describing it as "beyond expectations" and "some of the best customer service they have received in a long time."
Upgraded my outdated cell phone. Jaya & Gabby were Exceptional sales representatives! I cannot praise them enough for their kind, helpful and professional manner. I didn't know what I was doing with this new phone and they both were so patient and kind in showing me how to operate the new device. I highly recommend this... read full comment
May 2026
Haley is a very nice, knowledgeable and friendly employee! I hope we can have her help us everytime!
April 2026
Hayley was extremely helpful, kind, and made the experience switching to AT&T super easy! She and the other AT&T associates present were personable and made the process smoother than we thought it would be. Didn’t expect to laugh so much switching phone providers, she was great!