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October 2024 by Shena Layman
Owner is a joke he talks to his employees like trash and doesn't pay what he says he's going to. The (bonus) is also a freaking joke. None of his buildings are up to code IE.... electric is out of date, roof leaks. Can see outside through walls, plumbing is out of code. And he refuses to spend money to fix the used cars when the techs tell him what they need like struts, cv axles exhaust brakes, control arms. The techs at sabarton are awesome and want to do the job completely and correctley but, constantly told no.
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July 2024 by cristina bolyard
BUYERS BEWARE!!!! This place is such a joke. Sold a car to my sister in November has had multiple issues, tried not to cover under an extended warranty she purchased (still had to pay over $700 on what should of been covered), only to have it back less then 24 hours her to take it back, they fix the issue then in less then 24 hours again after picking it up, they now want to charge her $1300 for a belt breaking and doing damage that they would of had to of been removed and reinstalled to work on the original issue, mind you this belt broke less then 48 hours after picking it up from the original engine repair. They have had her car for almost 2 months in all of this. CROOKS! Taking advantage of a single mother, bet I'll make sure everyone knows not to do business here!
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July 2024 by Emma Waite
Car has been been shop for over 2 weeks for a serpentine belt replacement. Got a call yesterday saying it would be done today, didn't hear from them all day then when I called they said it wouldn't be done til tomorrow around lunch. I understand being busy but there is a huge lack in commication, I would've taken it somewhere else if I knew it was going to put me out of a car for two weeks.
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May 2024 by Tina
Horrible place don't buy from here. They will sell you a broken car
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January 2024 by Kacy Haydu
The customer service was incredible. I came in after the service center was closed and a super kind gentleman in sales was able to assist me and get me back on the road even though it was practically closing time. The detail service I got I almost cried because of how happy I was with the results. My puppy had gotten car sick in the back of the vehicle and stained the cloth seats so badly. When I got my car back it was immaculate, like cleaner than when I got the car. Can’t say enough about how pleasant the experience was. Highly recommend and will be returning if I ever need another detailing!
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August 2023 by Jason Shumiloff
I had no credit, so your experience will vary. 24.80% interest rate is not something I'm cool with ?!
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July 2023 by Nichelle Nichols
Road Trip turned into a complete nightmare. My son and I traveled to Morgantown from Martinsburg to drop off our pup, when we returned to our vehicle, there was a message flashing on the dashboard stating the engine was overheating. Since we were 2hrs away from home I immediately panicked. We stopped at this place and they immediately jumped into action. I was told not to drive the vehicle back home since it was overheating and within 45Mins they diagnosed my truck and come to find out the water pumped needed to be replaced. We were informed this would be a 3-5 day job so the vehicle would have to remain at the shop. The owner ordered the parts and even gave me a discount on repair. I still don’t know what I did to deserve suck generosity but I couldn’t thank these guys at auto max enough. To put the icing on the cake, we were so worried about how we would get home and they were so nice to drive us 2hrs back home!
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June 2023 by I AM PISCES
I took my car in for a second opinion, I was told it was the engine, then my daughter and I was thinking about getting another, but the problem was the engine, so I was told I could leave it on the lot, until I could get it moved, sales person went to the car everything turn on except to start, then on 5-12-93, went to get in the car couldn't get in, there where nuts and bolts in the windshield, had to get ij Manuel, open the hood and the motore was in disarray, the battery wss disconnect it wss taken apart and therr wss a rag under the hoid as well, somebody need to tell me , fininace company whay happenef
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May 2023 by DEANNA
I took my car in for a second opinion, I was told it was the engine, then my daughter and I was thinking about getting another, but the problem was the engine, so I was told I could leave it on the lot, until I could get it moved, sales person went to the car everything turn on except to start, then on 5-12-93, went to get in the car couldn't get in, there where nuts and bolts in the windshield, had to get ij Manuel, open the hood and the motore was in disarray, the battery wss disconnect it wss taken apart and therr wss a rag under the hoid as well, somebody need to tell me , fininace company whay happenef
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May 2023 by natalie elizabeth
Really good place better than JD byriders
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April 2023 by Jaya Bowen
Place is complete bs. took my vehicle in to get fixed on a Monday and was told it would be done by Friday. Car wasn’t done til Tuesday the next week. Spent an extra 200 on a rental because I was told it would be done and it wasn’t. And was still charge full price. When asked to speak with manager I never received a call back. Horrible company
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February 2023 by bill white
Eric is the best. I have bought 3 trucks from him and always check with him before I buy another vehicle. The service dept goes above and beyond to make sure your vehicle is fixed and serviced properly. 5 stars
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December 2022 by Jamie Forman
Crooked choose someplace else ..they offer free estimates but give u false information .I took my vehicle in for a front end alignment was told I had bad inner tie rods they was quick to give me a estimate n turn down doing my front end alignment .so I take to graffaldy's and guess what my tierod are perfectly fine.
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November 2022 by Melanie Braun
Everyone there has been amazing! Customer service is their number one priority.
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August 2022 by Lindsay Jarrett
Eric was an awesome salesman. Told him my situation an helped me to the end. High recommend!
