Mercedes-Benz of Morgantown provides a highly recommended sales and service experience. The service department is noted for taking great care of customers, especially during unavoidable breakdowns in an unfamiliar place. They are known for taking people in immediately, diagnosing issues quickly, and having cars ready to go promptly. The technicians and mechanics are described as great, very thorough, and careful in walking customers through their car's needs. The sales process is an overall great car buying experience with kind, professional, and attentive sales people. Staff help customers from several hours away by providing video, pictures, and thorough explanations of tech features. Customers report getting very well priced cars and good prices for trade-ins, making trips worth the travel. The dealership is highly recommended for both sales and service.
I was passing through the area and my car needed a part, this was the closest MB store to where i was located, guy in parts was super friendly to deal with A+!
October 2025
Excellence overall! On the service side and sales side. Ellen and Andrew were professional and friendly at every turn.
October 2025
We recently purchased a G580. Had the pleasure working with Andrew, who made the entire process simple. From test drive to trade in to finalizing the deal. The overall experience was pleasant. The receptionist there even took our dog for a little walk and gave him treats! We highly recommend the dealership and Andrew.
