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June 2024 by Lloyd D
The worst bank I have ever been associated with, they refuse access to my account because my numbers have changed, I'm trying to put money in my account I gave them my social and drivers license number but won't accept that even though that proves who I am, go with MVB accross the street they won't screw you over. I can't even close this account. Don't waste your time
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April 2024 by Josh Montgomery
Hidden costs on savings accounts.
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September 2023 by Adam Braun
Our Au Pair set up a PNC account when she arrived in West Virginia a few weeks ago. Her initial placement didn't work out, so she got placed with us in Washington, where there aren't any branches. She has been completely unable to access her online banking, despite both us, and our program manager independently trying to help her. I suggested she call the branch, and she called the contact on the business card during business hours, left a message, and she hasn't gotten a call back. I don't understand not being able to call her back! I am advising her to close the account and help her open an account with a bank that has nationwide branches and is accessible locally. That way if she goes to another family for the 2nd year of her program, she will have access to a branch anywhere in the U.S.I will be forwarding this experience to our program manager in West Virginia to advise future Au Pairs to avoid PNC, given the unresponsiveness of PNC.
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September 2023 by Raphael Alwin Dodrill
I recently opened my accounts at PNC and have had great service from Casey and Lexis. They are very friendly and have been most helpful for all my personal banking needs. They even recommended the High Yield Savings account, which currently offers one of the highest APY's I have seen; if you're in an applicable market, it's a great way to diversify investments.
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July 2023 by Sondra Rafferty
They are always helpful here
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July 2023 by Dave Schneider
Don't ever sign up for their services. Auto loan is all messed up. Worst customer service in bank, online, and over the phone.
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May 2023 by Rayan Alqahtani
The customer service was great and fast, we would like to thank Kathrine Kidd ?
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March 2023 by Mark Sweitzer
I had fraud on my account and the Fraud Department told me to check with the branch before making a trip because they are dealing with a shortage of cards. I called this branch and spoke with Cassandra or something close to that and she put me on hold to verify they had debit cards in stock. She said they did so I drove an hour there with my 2 year old on my only day off in 3 weeks to get the card. When I walk in the guy at the front table asks me what I need and then proceeds to tell me they are out of cards. I then had to drive to Uniontown Pa to get a card. I've been with PNC for 20 years but today is the last time they screw me over. I'm pulling all of my money out and going somewhere else. The incompetentcy is getting worse and worse the bigger they get. But I'm sure this branch is on the list of ones they are closing soon so Morgantown will hopefully get something better. They say sorry but they aren't willing to make it right time after time. Just save yourself a huge hassel and bank somewhere else.
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August 2022 by Suresh Subbaiah
I don't like this place because ridicules service, they don’t enough one federal Id , debit card also they need third id alsoI never referred for any ny friend good buy PncSs
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July 2022 by Jean Baker
Super helpful and nice. Saved me from what would have been an emergency
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July 2022 by Cole Dalesio
Really bad and slow customer service. Only reason I’ve given them 1 star is you have to so you can tell them how bad they are at banking.
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May 2022 by Cole D
Really bad and slow customer service. Only reason I’ve given them 1 star is you have to so you can tell them how bad they are at banking.
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February 2022 by Desire White
Cash deposit never works after they closed and half the time atm isn’t working at all.
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May 2020 by Lori Hartman
Needed to cash an insurance check in the amount of $6,409.80 so that I could go to a car lot and get another car. After searching for 2 days for a financial institution that would cash it without putting a weeks hold on it, this pnc branch was more than willing to accommodate me. Fast, friendly and dependable!!!
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February 2020 by Parker H.
Fourth time stopping by now and yet again I'm foiled by hours so restrictive they'd make a boa constrictor blush. You must be thinking, "well why don't you just check their hours before you go?" I hear ya, but I never have to check other locations' hours because they'll always be there for me when I need a shoulder to cry on or an extra stick of butter for my chocolate crinkle cookies. A business may have the best and friendliest services in town, but who cares if they're never open?
