“I had an outstanding experience at Hibbett Sports Store #245 at Crossroads Mall. From the moment I walked in, the entire team was welcoming, friendly, and genuinely eager to help. Everyone worked together to make sure I found exactly what I needed, answered all of my questions, and made the shopping experience easy and enjoyable.
It’s rare to find a store where the whole staff is so engaged and focused on great customer service. I never felt rushed, and they went above and beyond to make sure I left with the right products. I truly appreciate the excellent service and will definitely be back. Highly recommend this location!”
“Pamela and the shoes was extremely helpful and knowledgeable in her product. So personable and helpful.
The cashier was extremely helpful. We had a return and he knew exactly how to handle it and told us how much would be applied back. Very nice man.
Was a very enjoyable trip.”
“Mari was so helpful during my shopping experience today. As a loyal Crossroads Mall shopper, I am elated every time I am greeted by her smiling face at the door of American Eagle and have to come take a look inside the store. Even when I have no intentions on purchasing more clothing, her fashion expertise, combined with her jovial personality and people skills makes me happy to shop at this location.She is always willing to go above and beyond to make sure I am content with my purchase and her uplifting enthusiasm, no matter what time of day, is contagious nonetheless. Employees like her that go above and beyond to make sure customers are happy deserve more recognition. If her convivial attitude is a demonstration of how fun it is to work at American Eagle, shopping at this location is just as joyful.”