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November 2023 by Jennifer Starcher
I have had past experiences with towing companies rummaging through my vehicle. The guys at Abbotts were very professional and honest. I'm very appreciative they were the ones that towed my car.
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October 2023 by scott ritsert
They are very uncaring. My daughter was here from Ohio. She hit a chuck hole and had to wait for police officer. They finally showed up and her being unaware van had no insurance. It's her boyfriends van so it had all her personal belongings in it. They towed it. It's in others name not her. How unfair is that? She has no way back to ohio. And lost everything.
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September 2023 by Sandra White
It was so exciting to me to see the record with the Autism ribbon. I was so excited. I had to call the company and found out so much information. They use it for autism awareness for events and parties. I will give them a 10 because the awareness is been given to the community.
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August 2023 by Jeff Vincent
Car was picked up around 11am, driver told me he would call/text me the address of the shop. 2+ hours later, nothing. So I call wanting to know where's my car, the guy says "I'll give you their number, you can call them". I say, ok, go ahead. He then asks why I'm acting like an a-hole. I say, well maybe if your drivers did what they said they would DO. Swears at me & hangs up.GREAT. FRICKIN. COMPANY!!Service: Car towing
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July 2023 by Arnold Mullins
The worst wrecker service there is and the employees were even worse
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June 2023 by Tim Brabham
Good folks to know if you need towed off I64 in Nitro WV
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June 2023 by Carrie Ann
Horrible customer service! Very rude, hateful, and disrespectful people! They won’t even allow to get personal belongings out of vehicle! One thousand percent do not recommend!!!! I would have given 0 stars if that was possible!
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April 2023 by Ezra Roberson
They treated us bad. I don't feel like the like black people at all.
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April 2023 by Melinda Hamwi
4/4/23 Faith renewed in customer service! I was able to get my receipt with no charge. Thank you!!! I'm fair too... 5 stars (better than the original review a year ago)4/3/23 Contacted them about the receipt to submit to my insurance. I received a call back stating they don't take PayPal, like I'm making this up? Because this is so old, I have to pay $50 to the bookkeeper for giving me a duplicate and I gave all of the information necessary to locate it? In order to obtain the copy I need to show proof? Do they need the VIN number and registration to tow and put on the receipt? It's also the customer's responsibility to ask for a receipt...What happened to customer service? I paid $125 for the tow. Make this make sense.I originally gave 4 stars, I had to reduce it to 2 after the these calls.3/29/23 I called and the 1st time that I called, I was told that I couldn't obtain a receipt. I called back and was told to contact them Monday during business hours to get it.10/21/22 I had my car towed. Payment method Paypal credit card.A year ago, Chad was great! He helped my friend who called me with the S.O.S. The female dispatch was friendly and knowledgeable. Price for the jump was also reasonable.
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March 2023 by R Grimmett
Friendly and helpful drivers with every type of wrecker that might be needed to transport and vehicle. The lot is easy to access and the receptionist was very friendly.
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January 2023 by Jessica “Cowboy” Kelley
Very unfriendly, no, actually down right rude!
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January 2023 by James Stone
Best Wrecker Service and best looking records in Kanawha Valley
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January 2023 by Deanna Scott (Dee)
Rude phone conversation right off the bat. I had a question. She made it perfectly clear their business couldn't help me.Good manners go a long way.
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January 2022 by Bryson England
Friendly. Helped us load the wrecked bike. Cut us a break on the daily storage fee. Thx ppl.
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January 2022 by michael Smith
Thanks Charlie for the great service the other day. No problems at all. Freindly service with good advice. Thanks for being a good human being! ??ROCK ON!!Service: Car towing