Advance Auto Parts at 1650 Main St E in Oak Hill is a helpful and reliable auto store. The staff provides fast and friendly service, offering free store services such as battery testing, battery and wiper installations, engine code scanning, and starter and alternator testing. Customers appreciate how the employees go above and beyond to help, especially in emergencies or when repairs are needed quickly. For example, staff members helped with brake replacements and quick repairs during a vacation, ensuring drivers could safely continue their trips. The store is praised for its cleanliness and excellent customer service, with employees like Gwen and the manager, John M., receiving special mention for their quick, friendly, and knowledgeable assistance. They are known for finding the right parts and making sure repairs are done correctly, which saves customers time and money. Customers also enjoy saving money through the store’s loyalty program, Speed Perks, which offers discounts on store items and gas. Overall, this Advance Auto Parts location is known for its helpful staff, quick service, and customer-centered approach, making it a trusted place for automotive needs.
Great service but they didn’t have a loaner tool needle nose, pliers that I needed
June 2024
They were a great help. Had to replace my brakes. Because I allowed idiots to change my brakes and they lied to me. So I had to buy a new set of brakes. This time they were put on and put on right. Unlike the little liars that said they put my brakes on, but what they did was take the brakes back and pocket the money.
October 2023
Stopped by when I was in trouble with bad breaks on vacation in WV. The guys working were helpful above and beyond. Can't thank them enough or the local who basically walked me through the quick repairs that I needed to get done before getting back on the road.
