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“Been banking here for 25 years. They are beyond any doubt the best experience I have ever had with any financial institution! I would give them 10 stars!! 5 just isn't enough”
“Hands down the Best Credit Union especially for small business. They helped guide me thru the pandemic with ease and timeliness. I had been banking with another bank for over 20 years and they told me they could do nothing for me. WV Credit Union called me to offer assistance. Amazing employees that go above and beyond! Can not say enough wonderful things about this credit union. Your money is safe here as well compared to public banks.”
“I absolutely love City national bank. I went through a period where I switched jobs and something went wrong with my paycheck, my account was then in the negative. They charged me a small fee to pay off the bills that automatically came out. I also received a letter in the mail asking me to make a deposit immediately. I was so scared as all my bills were due along with this negative balance. I called the customer service number and they were amazing telling me my options of how I could pay back my negative balance in payments rather than all at once. I appreciate city national and the work that they do!”
“I needed a new card, I got it within minutes and activated it with ease the same day. I was worried I would have to wait and was reassured in a confident manner, which was very kind.”
“I love having my business account with City. Their mobile app is easy to navigate, and everything about your account is transparent and laid out to you in a way that's easily understood.They are willing to work with you in dealing with fraudulent issues that may arise and are eager to assist in a number of ways. The employees at the drive-thru are consistent in their work and exemplary in their customer service.I would highly recommend this bank to anyone in the Kanawha Valley. You won't be disappointed.The atm cash/check deposit option is a dream come true for those of us who work during the evening hours.All-around A+ service!!”
“I had great customer service from Shatiek! I was visiting from California and having issues with several transaction declines. He was quick to help me. He was knowledgeable, patient and helped me understand my all my questions and concerns.”
“I called regarding my elderly father with debit card pin assistance at this branch, clay was wonderful, polite, and understanding. He and his associate (didnt get her name) at the counter inside helped us out tremendously. Thank you!”
“I love this bank I have been here for almost 30 some years people have always been very friendly and helpful love coming to the South Charleston location southridge as good but it's a busy place but South Charleston is the best place to do your banking”
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520 6th Ave, St Albans
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“If you ever need a new bank account and you owe banks go to BB&T. I owe like 3 banks from were I was younger and every other bank won’t let me open a account because I owe money to other banks but I went to BB&T and I didn’t have a problem.”
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352 WV-34, Hurricane
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“This is such an amazing place. Everyone was so kind and helpful. They made the process for getting a loan so simple and I was amazed at the speed and efficiency. You can definitely tell that helping people is the number one priority here.”