Shinnston Ace Hardware: A Helpful, Friendly, and Convenient Hardware Store Shinnston Ace Hardware is a locally owned and operated hardware store that is part of the Ace Hardware network, with over 5,000 stores globally. As the "helpful hardware folks" in the community, they are committed to providing personal service, quality products, and a convenient shopping experience to their customers. Customers praise the store's friendly and knowledgeable staff, who are always eager to assist and even go the extra mile, such as loading purchases into customers' cars. The owner and staff are remembered for their exceptional customer service, with one customer sharing how the owner and his wife personally delivered an order to their home when the customer was unable to pick it up. The store's selection is praised, with most customers finding the items they need. While it may not have everything, it meets the needs of the community 8 out of 10 times. The store is also commended for its cleanliness and organization, providing a pleasant shopping experience. Overall, Shinnston Ace Hardware is a valuable asset to the community, offering a convenient, friendly, and helpful hardware store experience. Customers appreciate the personal touch and dedication of the staff, making it a go-to destination for their hardware needs.
I had great assistance from a woman. I'm sorry I don't remember her name. Offered advice, and made sure my product was ready for use before ai left. And, she was very friendly and pleasant.
October 2024
Actually have friendly and helpful staff. Customer service is still alive in Shinnston
July 2024
Waylon was awesome last time I was there! ? Ace is the best place for great service! Bought me a Stihl FS131R there, runs awesome. Prices are on par with big retail as well. Highly recommended!
