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“Shannon was awesome! I was having so much trouble with the app. Shannon help me update everything and book my rental. I was having so much anxiety about it. Now, no worries, thanks to Shannon!”
“The communication was excellent the customer service was excellent when I extended my trip by a day the car was clean drove smoothly just overall and great experience”
“Dante really was helpful and very understanding and compassionate. After the house was just flooded and my car was washed away he went above and beyond to make sure we fount a vehicle in the valley to make sure we was on the road, he didn’t have to call around to all the other stores. But he didn’t because he cared! I am so thankful for the people that show compassion in times right now. He was by himself answering phone calls after phone calls and was so knowledgeable and respectful to everyone and anyone! Thank you Dante for putting a spark of hope in our storm.”
“North Charleston West Virginia location is the absolute BEST Enterprise I have ever dealt with. All the staff is friendly, but Nicole goes above & beyond for customers. Go there NOW for your rental needs.”
“I was in need of a passenger van for family road trip and Myles A Lee at enterprise came through. Rental was a high top 12 passenger Mercedes that performed flawlessly.”
“As usual, a wonderful experience with National. Seth gave a 5-star experience while we were checking our car back in. His level of friendliness was above and beyond standard customer service. It’s people like Seth that make National the best!”
“The customer service was beyond exceptional. Flew in from across the US and the young man behind the counter made the whole experience easy and I will rent from Alamo again just because of him.”
“The gentleman we used at Charleston West Virginia airport was very very nice, very professional, very quick. He gave us a great rental at a great price. I would recommend Enterprise to anyone”
“After renting a car in our hometown and driving in rain and realizing we had bald tires and felt unsafe, we stopped at the airport Road location in West Virginia. Stacy went above and beyond to find us another rental. We were able to continue and safely arrive at our destination! Huge shout out to Stacy! Thank you!”
“Quick drop off here. Very easy. Just remember to write down your mileage, gas and parking space.
We rented car from Louisville and there we had issues and no one there to help, really had to search for someone when car given was not properly working.”
“I had reserved for a large SUV 6 weeks before needing it. I received a phone call the morning of stating one was not available but they had two other options that I could look at. Upon arriving, both gentleman were extremely friendly and helpful. The manager was able to adjust the price for me (as I was going to have to repack everything). The vehicle was clean and well taken care of. I will be back to this location.”
10:30AM - 8:30PM
169 Airport Rd, Charleston
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“We had an excellent experience with Dollar at the airport location. Faith was extremely helpful in helping us choose the best car for our trip. She was very helpful guiding us super out of town visitors with guidance as far as sights to see and the bestcar to drive for our tri- state adventure. The desk is super easy to reach within the airport and you can choose the car you'd like in a covered lot. This is convenient during inclement weather. All in all we were very satisfied with our trip!”
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“Enterprise was able to help me with the rental I needed. Took me to and from my car from an auto body shop where my personal vehicle was repaired. Thank you all for the help!!”