Geek Squad

Hours: The Geek Squad in Parkersburg is generally regarded as a knowledgeable and helpful team. They have been praised for their competence in tasks like wall-mounting TVs and assisting with remote control and media app setup. However, recent changes to Best Buy's Total Tech service have been met with disappointment, as customers now have to pay more for reduced quality services. Some customers have expressed frustration with the inability to get help for certain repairs and the inadequate coverage of replacement guarantees. Despite these issues, the Geek Squad techs are still described as friendly and competent in their work.

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1. Charleston, West Virginia