PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs and hamsters. Customers can shop online and pick up items within two hours at local stores. Many locations provide services such as dog training, grooming, pet boarding, PetSmart Doggie Day Camp, and adoption. The staff is often praised for their friendliness and helpfulness, with stories of customers being allowed to use the restroom, get water, and borrow shopping carts during emergencies. The grooming services are highly recommended, especially for dogs like Pomeranians, with professional staff providing great cuts and care for anxious pets. Trainers are also appreciated, with praise for their effective and caring approach. The store maintains a clean environment for animals, including cats available for adoption, and has a lively holiday atmosphere. Overall, PetSmart is seen as a reliable place for pet needs, services, and support.
Suzie is amazing with dogs and does a great job with grooming. Highly recommended.
February 2026
Very knowledgeable about the pets they sell and cater to which is honestly quite the selection. Staff is very friendly and supportive. Wide selection of petcare goods as well as fish, reptiles, and rodents. They also have a section in the back for adoption. They do grooming and pet training.
January 2026
Best prices, friendly staff, loyalty rewards 👌 definitely recommend!