“Needed to see why my check engine light was on. The employee was very friendly, very knowledgeable and helped me with all of my issues. Thanks, O'Reilly Auto parts in in teays valley!”
“On 12-5-25 my son's vehicle died in Cross Lanes WV. He was able to limp to the local OReilly store. The manager Joe was extremely helpful in diagnosing the problem and providing the parts along with recommending local mechanics who could make the repairs. He left OReillys around 12:30pm and had his repair completed by 3pm. Thank you store manager Joe for your excellent customer service.”
“Currently, I have a walking disability so Greg was kind enough to come to my car, get my key fob, fix it & bring it back. This type of customer care doesn't exist everywhere. Greg is a great rep at the Cross Lanes location!”
“Had such a hard time finding the right part for my vehicle. Staff was super friendly and helpful. i was swapping out the part in the parking lot and they saw me upset came outside offered me help let me borrow their personal tools. you can tell these people actually care about their job they deserve a raise.”