CVS offers a mix of experiences for its customers. Many appreciate the knowledgeable and courteous staff who provide helpful information about coupons and extra bucks. However, there have been reports of rudeness from some pharmacy personnel, particularly in stressful situations, highlighting a need for better communication regarding prescription pickups. On a positive note, certain employees, such as a friendly drive-thru worker with a ponytail, have been recognized for their kindness and efficiency. Customers generally find the pharmacy services to be quick and efficient, though there can be delays during lunch hours and on Sundays. Overall, CVS is seen as a reliable choice, with room for improvement in customer service.
THEIR PHARMACY STAFF IS SIMPLY A PHENOMENAL BUNCH ALWAYS THERE TO HELP WALK ISLES TO HUNT DOWN STUFF WITH YOU, ANDWER QUESTIONS OR JUST MAKE Q FEEL BETTER ABOUT THEIR MEDS OR MOST THINGS YOU CAN NEED THE FRONT END PEOPLE ARE JUST AS NICE AND HEMPFUL ALL AROUND GREAT CVS. I LOVE MY ST. ALBANS WV CVS
June 2024
Excellent service appreciate the money saving assistance at checkout. I saved $20!
June 2024
I was told what coupons I had and my extra bucks that I could use and what I needed to get my next extra bucks and she was knowledgeable and courteous and I would recommend CVS to everyone
