-
February 2024 by Emily Adkins
Employees, especially in pharmacy are beyond rude. They never answer their phone & customer service is terrible. Don’t even try the drive thru, you’ll be sitting there for at least 45 minutes. I’ve always used cvs as my pharmacy, but recently I switched to Walgreens because this is outrageous anymore.
-
January 2024 by Christina Bennetts
Called to check on a prescription and was hung up on.
-
December 2023 by Tammy
St albans cvs had what Dunbar store didn't. VIVA PAPER TOWELS.
-
November 2023 by Greg Willis
This place is a cluster. Go anywhere else.
-
October 2023 by Allie Humphreys
I’m writing this from the drive thru pharmacy, don’t come here unless you want to wait all day. They don’t get prescriptions done on time and when you go pick them up, you’ll be in line for 7-10 business days. My kids have grown up and moved out. I can see my grey hairs coming in. Safe to say I’m switching pharmacies IMMEDIATELY, but I have to wait until I finally get out of this line. Wish me luck
-
October 2023 by Leslie C.
If I could give zero stars I would. Worst pharmacy & customer service ever. Stood in line inside store for 1/2 hour to find out the prescription I had called in & was supposed to be ready, they were out of. You would have thought they could have called me or texted me to save the wasted time & trip.
-
October 2023 by Nisha B
Best pharmacy ever had rvery thing I needed
-
September 2023 by Leila
My daughter had an antibiotic called in. Went to pick up the prescription around 1. They said they were behind and to come back in an hour or two. I come back at 5, wait in line for 20 minutes and then was told it wasn’t ready and that it would be 20 more minutes. I told the lady at the register okay but that it was ridiculous because we were already told to come back. So I look around the store and get back in line. 30 minutes later she tells me it’s not ready. So after almost an hour of waiting in the store, I tell her I want it sent to a different pharmacy because my 6 year old daughter needs this medicine today. She was short and cut me off and told me to talk to the drop off window. No fs given, rude and unhelpful. I go to the lady at the window and she apologizes and said it should have been expedited. She got the prescription ready herself. If it weren’t for her I’d probably still be there waiting. I understand they are busy but my daughter isn’t sick on their time and they should be honest, or at the least more realistic, about their wait times. And then to top it off with the apathetic attitude of the lady at the register ? we’re changing pharmacies. They’re too busy to be nice about it.
-
September 2023 by Nick Bumgardner (LazyGardner)
Prescriptions are never ready. Do not use the app because I am convinced that they never check it. Stand in line for 15 minutes just to discover your prescription isn't ready, and then wait another 20 minutes while they fill it. Wait another 15 in line again and you can finally get the prescription that should've been ready 2 hours ago.Aggravating to say the least.The store itself is always clean and the associates are pleasant.
-
August 2023 by BravoJ0E
Hands down the worst pharmacy I've ever been to. Over a dozen "workers" in the pharmacy and still can't have meds ready when they say they will be. And as rude as you can possibly imagine. DO NOT GO HERE
-
July 2023 by Scotty Nunley
Prescription was called in at 11am. Still wasnt filled by 2:30. Horrible pharmacy. Would not recommend!
-
May 2023 by Tammy Davis
If I could give zero I would. Sarah the pharmacist is racist and it’s getting ridiculous
-
April 2023 by Sam M.
The pharmacy has terrible customer service. It used to be ok but something has changed, I never had to wait for Rx backorder. I unfortunately don't drive, if I did I would go to ANY other CVS in the area.
-
March 2023 by Ryan Richards
Slow service, borderline rude customer service, all around bad experience the times I’ve been there. Never again
-
March 2023 by Nick Bum (LazyGardner)
Usually pretty quick on prescription refills, but the pharmacists used to have quite the attitude with anyone filling substance abuse medication.They would read what the prescription is, and then the smiles would quickly turn to glares
