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“The customer service at this Verizon went above and beyond. I had to bring my two little girls with me, and every member of their team helped me with them. My girls are very young, so they're also very wild. Not once did they make me feel like bad about them running around like maniacs. They went out of their way to play with them and make us all comfortable. That type of service does not go unnoticed and I am very grateful to them!”
“I have been with cricket for 10 plus years now and I am very happy with everything if I have any concerns they fix everything and I have had no issues I will continue to be a loyal customer. the store is clean and well stocked, the staff is courteous and polite and professional,they have a great verity of products to choose from and then really do work with you I have been many places and I have only found one Dead spot and that's just for 2 second's and that's saying a lot the coverage is amazing*****.”
“I had a problem transferring my saved voicemails of my deceased parents over to my new phone & earlier no one knew how to do it. I took my phone out today & Robert, the store manager was able to do it right away. This meant a lot to me, as this is all I have left of my parents & I really appreciated his help & knowledge!!”
“Great customer service and offered add-ons without pressure that I ended up purchasing, as well! Very satisfied with this Teays Valley location, the manager and my sales rep! I could go to a closer location but prefer this one!”
“Loved our salesman Robert H at The South Ridge store in South Charleston WV he helped me and my Husband with the change over from T-Mobile to AT&T easy I’ve never had such fast service and he’s very helpful.Thank you Melissa Canaday”
“Timothy is always my go to on any phone needs or wants! He explains everything well and makes sure you understand what’s going on and how he can help. I absolutely love my new iPhone and he was so quick to help and set it up for me. So glad to see him at the cross lanes location10/10 would recommend him to everybody.”
“Omg BY FAR BEST phone with experience I've ever had. Under new management, they have really cleaned that store up and turned it around! Ella is super sweet and is very helpful! She helped me find what I was looking for and got me a really good deal! Go check out this cricket! I'm telling you, you won't regret it! Ask for Ella, she's the best!”
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“Customer service was great. I met with Cody who helped me to get a service plan and phone that is best for me. He went beyond staying overtime just to solve my problem.Thank you once again, Cody.”