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“I’ve been putting off resolving a persistent issue with my phone for a long, long time, but Randi at the Verizon store finally helped me get it sorted. I originally went in just to visit my cousin, but when I casually mentioned the problem, she immediately took charge.
Randi truly went out of her way to make sure every single detail was addressed and resolved before I left. It is rare to find that level of proactive service, and I genuinely appreciate her taking the initiative to fix something I had been dreading dealing with. If you need someone who is thorough and genuinely helpful, ask for Randi!”
“This location delivers a consistently outstanding customer experience. The team is professional, welcoming, and genuinely invested in making the process seamless from start to finish. They assisted me with upgrading to a new phone and handled the setup efficiently, ensuring everything was fully operational before I left.
Based on this experience, this will be my preferred AT&T store moving forward. The level of service here sets a strong standard for what customer care should look like.”
“I went to the phone store to order a 17 pro max on the first day they could be ordered. Anthony ordered it for me. I went back to the store a week later and Anthony kindly told me the phones had not been delivered yet. He was so sweet I didn't even get frustrated. When the phone came in, Rahkeijah gave it to me and transferred my data. I was concerned about losing data and photographs but she was so professional and obviously competent, I no longer worried about losing important data. I didn't have time for her to clear my old phone so I finally came in today. Rahkeijah cleared my old phone. She had to go through many steps. Of course, I didn't know my Apple ID or password. She was so incredibly patient. Anthony was available when he didn't have customers and contributed to our conversation. He actually remembered, from our conversation in September that I was taking a photography class. Rahkeijah was not only competent she was friendly and acted as if she had nothing to do but to help me. She made me feel welcomed and I enjoyed spending time at the store. Anthony added to a very pleasant experience. They are both very impressive .”
“Highly recommend this location. Very fast and friendly. Kennedy helped me with my phone bill and was super nice and had a good attitude. If you have any phone needs I would go here.”
“I stopped by this cricket store not knowing exactly what I needed, but I left feeling like a pro—and that’s all thanks to the amazing redheaded girl who helped me out. Her customer service was top-tier—super friendly, patient, and incredibly knowledgeable. You can tell she genuinely cares about helping people find the right gear. If you’re looking for expert advice and a great vibe, this is the place. Highly recommend!”
“John is a wonderful guy who takes time to share his knowledge. I am not the easiest person to work with regarding technology, but he ensured I was able to operate my new phone. I had the best visit ever and am happy with my phone.”
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“Ron was super kind and helpful. He helped me transfer my phone sim to my replacement device! I recommend going to ATT in Saint Albans. No wait and great service!”