Children's Clothing in Vienna, WV

“Customer service was excellent. Great deals, but a little disappointed at the instore infant boy selection. Overall good shopping experience because the sale prices and staff made up for it.”

“Always like shopping here, but didn't have the best experience recently. We were approached by a gentlemen named Alex, I think, about applying for a JC Penney credit card. We declined initially. He was quite pushy about it, and touted that he'd check for an account for both my husband and myself. My husband has a card already, and apparently can't say no, so he agreed. "Alex" then came back and insisted I check for an account and I said sure because he said that we could use a deal of 35% off coupon on my husband's card. So, he has me enter my ssn to check for an account, which of course I don't have, and he tells me to update an account, address, email, the like, and confirm some information. Then it looks like I am going through the ending steps of a credit application. I asked about the credit check and he waves it off and basically says no big deal. It's not a big issue, I have good credit, but he wasn't totally truthful about the process. Either way, I get the 35% off coupon, and I am assured by Alex that I can use the coupon with my husband's card, and that if I don't use my card, the account will close in 30 days? Didn't make sense. We get to the register and try to pay, and I indicate that I would like to use the 35% off coupon with my husband's card, and the cashier let's me know that I cannot use it that way. We have a conversation about what I was told, and he apologizes after speaking with the manager on duty. He apologized again and said that it makes them look bad. All the other staff was nice, and it didn't make them look bad, just the guy that was dishonest to get more credit applications. So, don't let him be pushy, or ask for someone else if you are interested for real in applying for a credit card and Alex approaches you.”

“I Love this store so much. Every time I come into the store, everybody is so friendly and helpful. Honestly, I would prefer to shop online. And I do that frequently with most places but because of how helpful and nice everybody is at this location when I’m looking for something I try to go in before purchasing online. I would much rather see their friendly faces and have interactions with them. It’s also very difficult to take my four year old shopping. But for some reason, this is the only store that I can take her in that she is actually good?? And it’s probably because everybody is so nice and talks to her. She always leaves with a sticker or a tattoo or coloring sheet. I wish more Stores were like this. Macie Is who took care of us today and she is seriously as sweet as can be and my daughter made a new friend. ❤️ Can you can you can you do me a favor? I want you to hold this up because and then I want you to hold that up in here. I’m gonna take a picture of you hold that up and hold this.”

“Love this location it's always so warm and inviting when i come in to shop. the staff is super friendly, not sure what this other bad review about customer service is about, the store is very clean and always has a good selection of sizes. The sales also can't be beat. Highly recommend!!”

“Chantel at buckle was extremely helpful and made my experience super easy. She was able to bring me items that were my style and fit how I wanted. I hate shopping but she made it really easy”