JCPenney is a well-known retailer in the United States, offering a wide variety of apparel and home furnishings since 1902. Customers appreciate the quality, selection, and affordability of the products available, particularly when shopping the sales and clearance shelves. The store features a range of items for kids, men, and women, including footwear, jewelry, and accessories, with the convenience of free shipping and curbside pickup. However, some customers have shared mixed experiences. Recently, one shopper encountered an overly pushy sales approach from an employee regarding a credit card application. Although the customer aimed to take advantage of a 35% off coupon, the process was not communicated clearly, leading to confusion at the register. Despite this issue, other staff members were noted to be friendly and helpful. On a positive note, many customers have found the online ordering process to be efficient. One shopper praised the service after placing an order online, stating that it was ready for pickup when they arrived at the store, showcasing the helpfulness of JCPenney's services. Overall, while JCPenney offers great deals and a solid shopping experience, customers are advised to be cautious of sales tactics and ensure clear communication regarding promotions.
Great shopping experience thanks to all the help I received from Lexi!!!
June 2026
been to many JC pennies, this one… somewhat sub par, service wasnt the kindest, but its big, and big is good
January 2026
Good place to shop, but needs to have more choices for plus size women size 2X. or larger. I miss Lane Bryant, and Catherine's that used to be in Parkersburg, Vienna area.
