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9:30AM - 9:30PM
100 Grand Central Mall, Vienna
Clothing Stores
“The Ross store had plenty of items available for purchase. The store was pretty crowded due to the holiday season, but there was no shortage of good merchandise. I am a slightly larger person, and they offer a wide selection of 2XL shirts. I'm very satisfied with my visit.”
“The people who work here are so kind to me any time I come in! They’ve always given me compliments on my outfits, and are super helpful when asked to help find specific things in store. Overall a really good bunch of people! Keep up the good work, everypony!”
“Chantel at buckle was extremely helpful and made my experience super easy. She was able to bring me items that were my style and fit how I wanted. I hate shopping but she made it really easy”
“Customer service was excellent. Great deals, but a little disappointed at the instore infant boy selection. Overall good shopping experience because the sale prices and staff made up for it.”
10AM - 9PM
Vienna
Clothing Stores
“Amazing clothing. Super comfy. Customer service I would rate a 2 though. Guy had no idea when someone could call me to tell me the status of my order. They also don’t say “BirdieBee” when the line is first answered. Ummmmm.... weird? Would Brie and Nikki want that?”
“My daughter and I had the best experience in our Windsor store in fhe grand central mall! Three young ladies were working Saturday evening June 10th and I loved that they greeted us as we walled in and smiled while doing so. They heard me say wow! They asked if it was our first time in the store and told us to enjoy looking around. They allowed us to look and then checked on us. We told one of the young lasies what we were looking for and she helped us, but we did not find what she was looking for. She wanted a dress for her wedding. However, she found a dress for her reception, tried it on and loved it! Another young lady came back to the dressing room to see how she was doing and said she liked the dress and asked if she would like to try the same dress with a different top. Another young lady asked what size she needed. She brought back the other dress. My daughter tried it on and it was PERFECT! The young ladies knew exactly what she needed to accent her curves. We were so thankful! They told her not to worry about not finding her wedding dress. They said in the next month or so they will be getting more dresses in. My daughter also found jewelry for her bridal party and the prices were just right! Thank you so much! I have worked retail and I know what works and these young ladies deserve a huge pat on the back! They really know how to work this fashion store! Thank you all so much!”
“Customer service was excellent! The guy was very charming and patient to my children, and let them try on whatever hat they chose until they found the ones they liked! ? not to mention he also pointed out the sales on the hats just to help them save a few bucks (bc it was their own money being spent). I think that alone deserves 5 stars just due to the charisma of the customer service rep and his good sales technique to children. ✌”
“Had a great time shopping at Hot Topic today! Specifically, my sister and i had a great experience there, where we were assisted and rang up by Zayne. Helped us get the clothes we wanted and then let us know about an awesome deal where we got half off of our total cost! Saved us a lot of money by keeping us informed!! Super helpful, charming, and overall fantastic. Thank you, Zayne!”
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“This store is amazing. My entire wardrobe could be filled with this store's merchandise. We always find new fan gear that is well made for a great value. The staff is always friendly and curteous.”