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February 2024 by Kaitlyn Murphy
Always like shopping here, but didn't have the best experience recently. We were approached by a gentlemen named Alex, I think, about applying for a JC Penney credit card. We declined initially. He was quite pushy about it, and touted that he'd check for an account for both my husband and myself. My husband has a card already, and apparently can't say no, so he agreed. "Alex" then came back and insisted I check for an account and I said sure because he said that we could use a deal of 35% off coupon on my husband's card. So, he has me enter my ssn to check for an account, which of course I don't have, and he tells me to update an account, address, email, the like, and confirm some information. Then it looks like I am going through the ending steps of a credit application. I asked about the credit check and he waves it off and basically says no big deal. It's not a big issue, I have good credit, but he wasn't totally truthful about the process. Either way, I get the 35% off coupon, and I am assured by Alex that I can use the coupon with my husband's card, and that if I don't use my card, the account will close in 30 days? Didn't make sense. We get to the register and try to pay, and I indicate that I would like to use the 35% off coupon with my husband's card, and the cashier let's me know that I cannot use it that way. We have a conversation about what I was told, and he apologizes after speaking with the manager on duty. He apologized again and said that it makes them look bad. All the other staff was nice, and it didn't make them look bad, just the guy that was dishonest to get more credit applications. So, don't let him be pushy, or ask for someone else if you are interested for real in applying for a credit card and Alex approaches you.
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January 2024 by Christopher Proffitt
Really surprised that this place is still open. Once upon a time this was one of the only places to get nice clothes and jeans but now everyone has the same selection. They are way overpriced and they know it.
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January 2024 by Jason Powell
Not very much help but, got what I needed.
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December 2023 by joyce Johnson
Not much to shp from
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December 2023 by Pam Fisher
I placed my order (and paid for it) on-line and had it shipped to the store.....so when I got to JCPennys my order was ready and waiting. This was an amazing help to me! Thank you...
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November 2023 by John Boyd
Slow checkout, need to hire for the holidays
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November 2023 by Valerie Anderson
Great store! Always lots of clothing options and great deals. I absolutely love the beauty/make up section. They have wonderful products and STAFF are AMAZING!!!
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November 2023 by Raddad
Going out of business
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November 2023 by aguirre Deb
Amazing clearance deals and sales . They have their black Fri deals every weekend in the month of November. Same sales as black Fri so you do not have to deal with that crowd and you can enjoy your day off .
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November 2023 by mark Hawk
I asked for help from two different sales associates to help find my daughter Some clothes All they did was point me in the right direction and not assisted me
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November 2023 by Rich Wamsley
Good deals on good brands
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October 2023 by Michael Hutchinson
Only 2 registers open in the whole store, 30 minute or more wait to checkout... just dropped 15 things on the counter and walked out, not waiting anymore.
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July 2023 by Paul Holleron
Store is like a sauna. Merchandise is cheap imported clothing trying to be sold at high prices after big discounts. I expect a huge clearance anytime.
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July 2023 by Will Gordon
I stood at the jewelry counter with money to burn for what felt like 25 minutes before being acknowledged. Just to be immediately passed off to another employee who just stood there about 15 feet away. None of my questions were answered. On to another store to spend my money. 0 stars
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July 2023 by Julianna Nasif
Store was nice, but their AC was broken or something and it was hot as hades in there!
