Victra, a local Verizon Authorized Retailer in Amery, WI, is dedicated to providing the best experience for its guests. With knowledgeable and friendly staff, the store offers a wide range of wireless devices, including phones, tablets, and accessories. Customers consistently praise the outstanding customer service, highlighting the team's helpfulness and patience, especially with those who may not be tech-savvy. The staff takes the time to answer questions thoroughly and ensure that customers understand their devices before leaving. Many reviews express appreciation for the welcoming atmosphere and exceptional service, making this store a preferred choice for Verizon products and support.
Fantastic customer service! Anastasia got me out of a real jam when I drowned my phone, and the online Verizon customer service failed me. From now on I'll be going to this store for help instead of going through Verizon's company website.
May 2025
Outstanding customer service. Very friendly, personable, and professional. Far exceeded my expectations. My past experience has been very dry and mechanical. I highly recommend this store.
March 2025
The people are so helpful , they go out of their way to make sure all your questions and help you to use and understand your devices . They are very patient with those of us that aren't computer savvy.