Victra is an authorized Verizon retailer located in New Richmond, WI, dedicated to providing the best experience for its customers. The store offers a wide range of wireless devices, including phones, tablets, and accessories. Reviews highlight the knowledgeable and courteous staff, with specific mentions of employees like Quinn and Truman, who are noted for their professionalism and helpfulness. While the store has received praise for its service, some customers express concerns about staffing levels, indicating that the store can be severely understaffed at times. Overall, Victra aims to connect technology to life in a trustworthy and enjoyable way.
It took a lot of time, but there were a lot of issues and I really appreciate the patience. Just wish I could’ve gotten out sooner. Didn’t think I was gonna spend my whole day there. But all is well.
July 2025
Very helpful and knowledgeable. Helped on what accessories would be the best fit for my daughter and myself. Would recommend to others. I drove from Minnesota to Wisconsin and glad I did.
June 2025
Was getting text and email messages from what I thought was Verizon but when checked it was a scammer. So glad I checked.