“A absolutely wonderful service kindness, patience and loving my new machine. Great follow through great pricing. Found my new favorite place to shop for quilting supplies thank you Bonnie and Annie.”
“Tammy, Eric, John, and one other lady that I also interacted with were all wonderful. They were able to get our fireplace installed before we had a large gathering at our house which we are very grateful for. If you need a fireplace this is the place to get it no questions asked.”
“Service was good. Was looking for a 1 inch deck screw.,which they did not have. He suggested stainless steel screw to try. I also needed a t-25 driver, and the hook was empty. He got on the computer, and he said, "Let's look in another place. And they were there.”
“Yesterday my wife and I stopped in to purchase a new gas range. I have never purchased a major appliance through HD and we were greeted by Sharon Masters who explained how everything worked. She was very thorough and explained everything. After the purchase she shared her personal stories of cooking for the employees of HD and said nothing but high praise about HD and how they treat their employees so well.
Overall it was an easy and well explained process and will share this experience with many others. We will be back in the future for any other appliance future! Kudos Sharon!”
“Had an amazing experience with Tammy at the customer service counter. She was a champion, handling multiple phone calls and multiple customers all by herself with a helpful and positive attitude. Big thumbs up to Tammy ??”
“We had an emergency on new year morning. They were not open yet but I took the chance to use the chat and someone answered. In less than a half hour it was payed for and we drove to the warehouse to pick up our merchandise . The guy on the chat and eventually phone was very nice.”
“Ordered a toilet that was supposed to arrive next day but didn't arrive for a week causing a lot of inconvenience, however, they were very responsive and offered a discount which was much appreciated.”
“The expertise that devante showed was impeccable, he put two and two together to come up with five very quickly, which means he diagnosed the problem before having to do much of anything. He was very professional. Very knowledgeable. Very likable. Thank you for sending such a repair person to a humble person. Steve Huff”
“I recently bought two cell phones online for store pickup. From the online chat person to the walk through of our device setup by the guy in the cell phone area in store, service was top-notch. Verizon couldn't even beat Best Buy's price on our new phones, really impressed with the revamped store setup, no pressure, and full service at Best Buy Appleton!
Update: Still love the service and selection.”
“I have been doing business with them for close to 10 years and Must say they've always stood behind their stuff.anything went wrong or needed to be fixed they were right there and did it immediately I look forward to doing business with them for many more years yes it cost you a little more but they're doing the financing come on if we had great credit we wouldn't need them I'm grateful to have them around so I continue to have the things I need”
“Delivery team was friendly, efficient and really took careful care remove and install the old and new laundry units.I was impressed!Sales team (Brandon and Nick at Appleton store) were very knowledgeable, honest and helpful so I could make a good and quick decision.I also appreciated that they listened to my specific needs regarding delivery. My problem and worries at home have been resolved!! Yaaayyy!!”