Costco Vision Center in Appleton is well-regarded for its customer service. One customer praised the helpfulness of an employee who repaired their mother's broken glasses free of charge. The customer noted the employee went above and beyond to help despite the glasses not being purchased at Costco. Another customer highlighted the optical department's consistently positive service despite the busy nature of the store. They emphasized the importance of patience when visiting the busy warehouse. While some customers have expressed disappointment with other Costco departments, such as the tire shop, the optical center has received consistently positive feedback.
Went there after my glasses broke. Ian was able to fix the frames and helped me look for new glasses in the mean time.
July 2024
Taylor is best!! She helped me out and was both kind and patient, in resolving a small emergency contact situation i had
March 2022
I love Costco! The employees are always helpful and the store is always clean and orderly. They have excellent prices and you can find things that you can't find anywhere else.
