As a long time member with great credit, with assets to support the request, I did get the financial support I asked for as the CU continued to ask for unnecessary paperwork. The CU also asked for unnecessary additional paperwork that cost me atty fees when my spouse died. I question my portion of "member owned"
December 2022
Lot of negative comments here, but I have had zero issues with this credit union. Keep up the great work. Been with FCCU for over 20 years. The upgraded system works just fine.
April 2022
Always helpful, I've been a customer in the Fox Cities for 30+ years. The human staff are always great: The ATMS not so much! Some of your ATM sites need an upgrade, and many of the keyboards and touchscreens should be more easily accessible to those of us who don't drive trucks or ATV's and have a lower driver's seat.
Here's the bottom line: Fox isn't a bank. We offer similar services, but with one huge difference. Other financial institutions may exist to make profits for their shareholders. Credit unions are not-for-profit, and our mission is to partner with our members, communities, and Fox Family to build stronger financial futures.
Member-friendly rates and low fees are just one benefit of Fox membership. Every time you visit one of our locations - or call us on the phone - you'll see how we do business with a personal touch.