Soma is a store known for its high-quality products and attentive customer service. Customers appreciate the professionalism of the staff, who go above and beyond to ensure comfort and satisfaction. Despite being a little pricey, the store consistently impresses shoppers with its helpful and friendly employees. Many reviews highlight how staff members take the time to find the right fit, often correcting misconceptions about sizing and offering personalized advice. For example, one customer discovered they were an H cup instead of a D, leading to better-fitting bras. Others praise the supportive bras suitable for post-surgery recovery, like after a lumpectomy, and for everyday wear. The staff is also credited with making customers feel welcomed, comfortable, and cared for, often helping with multiple needs such as bras and underwear. Several reviews mention the staff's kindness, patience, and professionalism, which help customers feel at ease, even when trying new styles or dealing with sensitive issues. Although the shopping experience may involve some humor or awkward moments, the overall impression is that Soma offers a positive and helpful environment. Many customers plan to return, confident they will receive expert guidance and quality products.
Very helpful staff helped me find some great supportive sport bras for use after my lumpectomy. They are working out beautifully! Thank you!
October 2022
The woman who assisted me was super helpful! I wish I remembered her name. She put me at ease and made me feel welcomed and comfortable. She found so many options for me!
June 2022
The help I received while shopping here was exceptional.
