Kay Outlet is a jewelry store that is part of the well-known KAY Jewelers family, the top specialty jewelry brand in the United States. The store offers a wide selection of fine jewelry, especially diamond engagement rings from exclusive designers like Leo Diamond, Neil Lane Bridal, and Tolkowsky. Customers can expect a friendly and helpful atmosphere, with staff members who are knowledgeable and patient. Several reviews highlight the excellent customer service provided by staff such as Clarissa, who was described as genuine, professional, and making the shopping experience enjoyable. Customers appreciated her assistance in ring cleanings, inspections, and helping them find the perfect jewelry without feeling pressured. Others mentioned staff members like Connie and Robert, who went above and beyond to ensure a positive experience, making sure customers had exactly what they needed within their price range. Overall, Kay Outlet offers a welcoming environment with friendly staff dedicated to helping customers find quality jewelry and enjoy a superior shopping experience both in-store and online.
I was looking for the perfect keepsake sapphire ring for my 60th birthday and was fortunate to have Morning Star at the Outlet At The Dells, help me find it! She was so helpful and kind! Thank you, Morning Star!!!
September 2026
Always love to stop by the Kay Outlet in the Dells. Great experience today with Morning Star. She took extra time helping me look for a very specific pendant and also asked to check my jewelry. Outstanding service and care.
September 2026
was amazing to work with answer all out questions definitely will see her again for any other purchase
