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June 2025 by Cheri Ring
Representative was great, but we experienced all sorts of technical issues. Transferred our two phones from A T and T to Verizon. Problems with processing paying off A T and T and creating Verizon acct. long afternoon.
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May 2025 by Garrett Erickson
Nolan was excellent! He helped us combine our accounts and got me a brand new phone super efficient!
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April 2025 by Jack Carroll
Excellent service
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March 2025 by Kirsten Lee
Rep was friendly knowledgeable and patient.
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March 2025 by Joyce Schimdt
Andrew was great and helped my husband and I with our new phones. He was very professional even when things were not going well. Thank you for all you did Andrew.
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July 2024 by Jason Broshears
Andrew was able to get me my upgraded phone and save money on the original plan I had walking into the store.
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July 2024 by Rollie Schultz
I would recommend this Verizon store 100%!! My phone would not charge so we went there to deal with that issue. Walked in at 2:30 and walked out at 5:00pm. Andrew took care of us and I mean he took car of us! He was scheduled to be done working at 4pm but never ever made it a big deal that he was staying well past 4pm. My wife and i decided to move on to the latest version (ours was way way behind). Walked out with two new !phone 15's and saved $$ over what we were paying monthly before.
Excellent customer service!!!!! Very grateful!
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July 2024 by Joseph Kempinski
He was knowledgeable and courteous and made sure I knew about the phone before I got it
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July 2024 by susan tatro
Andrew was so kind and patient with my senior dad. Thank you so much for all your help
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June 2024 by tom smith
Scam artists ! Do not do business with them. There is a reason why both dells and baraboo locations are closed. My bill is double what they quoted and no one around to help, not to mention employees quitting. And don't bother to reply with email us @ victra whatever you guys don't respond to that either. fair warning ⚠️ to everyone reading do not do business with these guys they are scam artists!
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June 2024 by John Sloniker
Jordan is and will be an asset to your company.
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May 2024 by Dan Meyer
Andrew spent so much time with us to make sure we had a great experience and got exactly what we needed in both phones and our phone plan.
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February 2024 by Craig Anderson
Andrew took his time, explained everything and was excellent. We changed 2 phones and plans.
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December 2023 by Theresa
I recently had to return a phone to this store. I had it for a week but then no longer needed it. Dan told me there would be a $50 restocking fee. Fine. Whatever. But he failed to disclose that the set up n go fee was nonrefundable so returning the phone COST me $18.65! I thought there was a mistake made so I took the time to go back to the store to talk about it. That's when Sarah explained to me what Dan could have told me. Especially when I asked him if the card I used to make the purchase was needed for the refund. He said that it was needed!! I find it hard to believe this guy is unaware of the details of his store's return policy.
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December 2023 by Lori Z
There were a couple new people but, fortunately Sarah (who is a genius at everything) and Turk (who is a genius at most things) were there to help us all out. GRE team experience!
