Verizon Authorized Retailer in Baraboo, WI, Victra, strives to provide the best possible experience for its guests. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. The reviews highlight the excellent customer service provided by the store's team, particularly Andrew, who went above and beyond to assist customers even when it meant staying past his scheduled shift. Customers were impressed with Andrew's professionalism, patience, and willingness to ensure their needs were met, whether it was resolving a charging issue or helping them upgrade to the latest phone models. The reviews also mention other team members, such as Sarah and Turk, who were praised for their expertise and ability to help customers with various issues. The store's commitment to providing a great experience is evident, as evidenced by the positive feedback from satisfied customers.
Just wanna say thank you very much to Jason and Christopher in the Baraboo Verizon store. Very helpful . Very knowledgeable and Christopher. Thank you so much for helping me with my iPhone. Also, you guys are the best here..
March 2026
Ben, the agent, worked with me for 4 hours to give me all that i wanted. It is so nice to go somewhere and be respected and listened to. Now I look forward to hopefully having better service than what I had from my previous provider.
February 2026
5 stars for Jason at the Verizon (Victra) store in Baraboo! He really helped resolve/correct my bill when Verizon erroneously charged me for international calling fees. And whenever I have a question about my bill, he does a great job explaining what’s going on.
