Advia Credit Union receives positive feedback for its helpful and caring staff, especially at the 4th St location. Customers appreciate the exceptional service, patience, and understanding shown by the employees, with some highlighting specific staff members who go above and beyond to assist. One reviewer praised the branch manager for her extraordinary efforts during a difficult situation, while another expressed satisfaction with the personalized treatment received from a manager when opening a new account. Overall, the branch is viewed as a place where staff provide great customer care and make clients feel valued and secure.
Theresa Thompson, branch manager, went above and beyond to help me out, and what seemed to be a dire situation. Greatly appreciate her exceptional customer, service skills, patience, understanding and ability to get results.
May 2023
looks like all the bad reviews are from the customer service reps and not anyone at this location. I've never had any issues with anyone at the one on 4th St, they are all great, and go above and beyond to help
May 2023
looks like all the bad reviews are from the customer service reps and not anyone at this location. I've never had any issues with anyone at the one on 4th St, they are all great, and go above and beyond to help
