UScellular, a company serving 5 million people, businesses, and government operations, offers a range of communication services and products, including smartphones, accessories, high-speed internet, and connected home solutions. The Beloit store provides exceptional customer service, with employees like Sofia, Jacky, and Kory recognized for their positive attitudes, helpfulness, and dedication. Sofia was praised for her friendly personality and effective problem-solving, making the experience enjoyable. Jacky was appreciated for her knowledge and assistance in setting up home internet and providing quotes, leading to customer satisfaction. Kory was noted for his helpfulness, especially in assisting older customers. The store emphasizes real human service and aims to improve customer experiences continually, making it a reliable place for those seeking communication products and support.
Sofia was AMAZING! Very informative, kind, wasn't pushy or rude! Very nice to work with! She went above and beyond with customer service and in today's world that's hard to find! Thanks Sofia love the new phone--Misty Fischer
December 2024
Sofia at the Beloit Milwaukee Rd Us Cellular was AMAZING!! She had the best customer service and the best personality! By far the best service that I have had with a phone company to date!
-Shana & Dakota
November 2024
Not usually too excited coming in here but, Sofia gave me a great experience: she was very positive and determined to solve my phone issues - which she did! Thank you Sofia!!!
