“Sofia was AMAZING! Very informative, kind, wasn't pushy or rude! Very nice to work with! She went above and beyond with customer service and in today's world that's hard to find! Thanks Sofia love the new phone--Misty Fischer”
“Great store, friendly staff but out of the 5 or 6 kiosks that could be used they only had 2 employees helping people therefore u wait for 50 minutes just to do anything, even a simple drop off of equipment that only takes 2 minutes. Bit ridiculous and needs to be fixed for quick seamless customer experience. Everyone in there was complaining as we all waited. Once your name was called they definitely knew what they were doing and got u fixed up....but the wait is a killer.”
“Angie at US Cellular at the Dr. Detail location in Beloit was incredibly knowledgeable and really helped me with my two-step verification concerns after getting a new number. She got everything handled quickly and efficiently—no stress at all! I’m so glad we went to her, and I’ll never use anyone else if I can help it. She’s fast, honest, trustworthy, and truly cares about her customers.”