UScellular, a company serving 5 million people, businesses, and government operations, offers a range of communication services and products, including smartphones, accessories, high-speed internet, and connected home solutions. The Beloit store provides exceptional customer service, with employees like Sofia, Jacky, and Kory recognized for their positive attitudes, helpfulness, and dedication. Sofia was praised for her friendly personality and effective problem-solving, making the experience enjoyable. Jacky was appreciated for her knowledge and assistance in setting up home internet and providing quotes, leading to customer satisfaction. Kory was noted for his helpfulness, especially in assisting older customers. The store emphasizes real human service and aims to improve customer experiences continually, making it a reliable place for those seeking communication products and support.
I have always felt the female employees are the most knowledgeable and friendliest. I dealt with a male and not to say he was helpful, but he never made eye contact he mumbled and seemed very bored
June 2026
Keana was wonderful helping sort out my elderly father's phone bill. She made it easy and less stressful. The manager there helped as well. I would recommend anyone to visit this location.
May 2026
Thank you to the kind, helpful employee David - I was able to get a new phone!
