Verizon Wireless Authorized Retailer TEAM Wireless serves the Midwest, offering the latest smartphones, tablets, and wireless accessories. They are also a full-service device repair center and a WeBoost Authorized Retailer, providing signal amplifiers for home and vehicle use. TEAM Wireless prides itself on great customer service, with knowledgeable and friendly employees who understand the importance of wireless technology in their customers' daily lives. Customers praise the store's representatives, particularly Dylan, for their professionalism, expertise, and willingness to take the time to explain things thoroughly, even for those who are electronically challenged. Overall, TEAM Wireless is known for providing a pleasant and efficient experience for their customers.
Went well. Turned my old phone in and also had a problem with voice mail on my new phone. All working good!
July 2026
Dylan always a very nice and knowledgeable about what's going on. definitely five stars
July 2026
Dylan our Verizon Representative in Berlin, Wi. was great, very knowledgable, he worked quickly on transferring our service and numbers from TMobile to Verizon . I really appreciated how quickly he was able to expedite our requests, and also work with others that came in as well. Great job Verizon and Dylan!